"Sona Rice Mills is dedicated to meet customer requirements and exceeding customer expectations, while producing healthy, safe and hygienic products"

The realization of the Quality Policy is achieved through:-

• Being focused on 'Total Customer Satisfaction'
• Implementing 'Continuous Improvement' in all activities
• Provide products and services that meet or exceed our customer's expectations in:
• Food Safety
• Product performance, appearance and value
  

As a food processor we have a legal, commercial and moral obligation to ensure good standards of food hygiene are maintained. All necessary steps are taken throughout processing to ensure food safety; quality and fulfillment of customer expectations are maintained.